Hayden Belanger

Hayden Belanger


hayden


Calgary, Alberta

Hello!


Full-stack programmer and fast food manager with experience contacting customers, managing a shift, connecting with customers and going above and beyond to create an unmatched guest experience. Maintaining management of inventory and ordering of product. Dependable and very organized team player with the ability to communicate and adapt quickly. Adept at building and maintaining relationships with coworkers at all levels of a company. Proficient with Windows 10 administrative software and POS software.

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Employment


McDonald's Canada

Sept 2016-Apr 2020

Kitchen Department Manager
Oct 2019-Apr 2020

Promotion to Kitchen Department Manager required completion of Swing Manager tasks, as well as management of inventory. Input and direct accountability for PNL figures involved with the kitchen was a requirement. Management of outgoing and incoming product transfers to other stores. Placed orders valued at over $10,000 bi-weekly, and ensure that ordered food, paper, and operating supplies would meet the requirement of the store. Participate in weekly meetings with the General Manager to ensure the restaurant is following proposed kitchen solutions to waste and PNL. Complete month-end with GM, including balancing and paying outstanding bills, balancing budget with sales, and meeting PAC targets for the month.

Swing Manager
Apr 2019-Oct 2019

Refine leadership skills. Use newly gained knowledge from courses to run whole shifts profitably whilst delivering an unmatched guest experience, including crew positioning and micro-management, labor management, PNL in the form of wasted product calculation, cash accountability procedures, including bank deposits and till counting, and ultimately being accountable for your shift and striving to meet given speed, sales, and labor targets as delivered by upper restaurant management.

Crew Member-Team Leader
Sept 2016-Apr 2019

Competencies


Education and Training


SAIT - Object-Oriented Software Development
Oct 2018-Apr 2019

An in-depth fast-track program at SAIT Polytechnic designed to jumpstart a career into the programming field of work. Covered web development with CSS/HTML, PHP, and ASP, client applications with C# and Java, databases in the form of SQL Server and MySQL, operating systems including Windows Server and Linux, and basic networking including network configuration and other aspects of networking.


McOpCo - Leadership Transitions Course
Jul 2019

A 2-day workshop hosted by McDonalds Corporate with the purpose of helping in the transition from follower to leader in the workplace. Learn about the proper steps of communication and coaching, motivation, behavioral intelligence, and teaches to harness your emotional weaknesses and turn them into strengths when delegating tasks on floor to make sure you are the most effective leader you can be, despite your weaknesses.